Merchant payouts
A merchant payout pays a merchant the cash collected on their behalf, minus any fees they owe. Each payout lists the exact parcels it covers.
How a payout moves
Section titled “How a payout moves”| Status | Meaning |
|---|---|
| Draft | Created, still being checked |
| Pending | Approved, waiting for the money to be sent |
| Paid | Money sent; the payout’s parcels are SETTLED |
Create and approve
Section titled “Create and approve”- Open Finance → Payouts and choose New Payout, or use the pending payouts list, which shows every merchant with money waiting.
- Select the merchant. Their parcels in RECEIVED status are listed with COD, fees, and net amount.
- Select the parcels to include and save. The payout is Draft.
- A user with Approve Payouts permission reviews it and approves it. It becomes Pending.
Process
Section titled “Process”When the money has actually been sent, open the payout and choose Process. Pick the payment channel you paid from and add the transfer reference. The payout becomes Paid, its parcels become SETTLED, and the journal entry is posted.
Voiding
Section titled “Voiding”A payout can be voided at any stage, with a reason. If it was already Paid, its parcels go back to RECEIVED and the journal entry is reversed, so they can be included in a corrected payout.