Cash collections

A cash collection records money a driver hands to the office for parcels they delivered. Recording it moves those parcels from DELIVERED to RECEIVED and posts the journal entries for you.

Record a collection

1. Open Operations → Collections and choose New Collection.
2. Choose the driver. MMDeliApp lists their completed delivery runs and the parcels with money still outstanding.
3. Choose the payment channel being collected, such as cash or a specific bank or wallet. Parcels the driver reported under a different channel are left out, so cash and transfers are reconciled separately.
4. Select the parcels being handed in. The expected amount is filled in from the delivery results.
5. Enter the amount actually received.
6. If some selected parcels have no uploaded proof, confirm that you checked the bank statement or office records.
7. Save.

Variances

If received does not equal expected, the difference is the variance. Enter a reason, for example “Rider short 2,000 MMK, will pay tomorrow”.

A collection with a variance waits for a supervisor. Users with the Approve Variance permission open it and approve or reject the variance. Collections without a variance need no approval.

Tip

Use the Collections list filters (driver and date range) at the end of each day to make sure every driver who went out has a collection recorded.

Voiding

If a collection was recorded against the wrong driver or parcels, open it and choose Void with a reason. Its parcels return to their previous status and the journal entries are reversed. Then record it again correctly.

Reports

Reports → Collections Report shows collections by driver and channel for any date range, and Receivables Aging lists delivered parcels whose cash has not reached the office yet.