D2D partners, handoffs, and settlements
When a parcel is going somewhere you do not deliver, such as another city, you can hand it to a door-to-door (D2D) partner courier. MMDeliApp tracks which parcels went to which partner, and the money between you.
Partners
Section titled “Partners”Open D2D Operations → Partners and add each courier you work with, with their contact details and fee arrangement.
Handoffs
Section titled “Handoffs”A handoff is one batch of parcels given to a partner.
- Open Handoffs and choose New Handoff. Pick the partner.
- Scan or type each parcel’s VR code to add it. Parcels must be AT_HUB, SORTED, or IN_TRANSIT.
- Before confirming, you can adjust the expected charges for a parcel if the partner quoted a different fee. This only changes what is expected; no money is recorded yet.
- Choose Confirm when the partner takes the parcels. The handoff is marked handed over and each parcel becomes HANDED_OFF.
Use Export to give the partner a manifest of the batch.
Settlements
Section titled “Settlements”A settlement records the money between you and a partner for the parcels they carried: the COD they collected for you, minus their fees.
- Open Settlements and choose New Settlement for the partner.
- Include the handoff parcels being settled.
- Record each payment as it arrives, in full or in instalments.
- Confirm the settlement when both sides agree.
Reports → D2D Partner Performance and D2D Settlements show volume, success rate, and money outstanding per partner.